Dacor Distinctive DR30DI-C User Manual download pdf (Page 34)

Warranty and Service

Getting Help

Before you request service, please review the Before You

Call for Service section on page 30. If you have per-

formed the checks in the Problem Solution Guide and

the problem has not been remedied, please contact us at

one of the numbers below. Prior to requesting service, it is

helpful to be familiar with the warranty terms and condi-

tions listed in the Warranty section on this page.

For warranty repairs, call:

Dacor Distinctive Service

Phone: (877) 337-3226 (U.S.A. and Canada)

Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time

For non-warranty repairs, call:

Dacor Customer Service

Phone: (800) 793-0093 (U.S.A. and Canada)

Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time

www.dacor.com

At Dacor, we believe that our quality of service equals

that of our product. Should your experience with our ser-

vice network or product be different, please contact our

Customer Service Team and share your encounter with

us. We will do our utmost to resolve the situation for you

and deliver on our Dacor promise.

If you need anything clarified, just let us know.

Warranty

What Is Covered

CERTIFICATE OF WARRANTIES:

DACOR RANGES

WITHIN THE FIFTY STATES OF THE U.S.A., THE

DISTRICT OF COLUMBIA AND CANADA*:

FULL ONE-YEAR WARRANTY

If your DACOR product fails to function within one year of

the original date of purchase, due to a defect in material

or workmanship, DACOR will remedy the defect without

charge to you or subsequent users. The owner must pro-

vide proof of purchase upon request, and have the appli-

ance accessible for service.

*Warranty is null and void if non-ETL approved product is

transported from the U.S.

OUTSIDE THE FIFTY STATES OF THE U.S.A., THE

DISTRICT OF COLUMBIA AND CANADA:

LIMITED FIRST YEAR WARRANTY

If your DACOR product fails to function within one year of

the original date of purchase, due to a defect in material

or workmanship, DACOR will furnish a new part, F.O.B.

factory to replace the defective part. All delivery, instal-

lation, and labor costs are the responsibility of the pur-

chaser. The owner must provide proof of purchase, upon

request, and have the appliance accessible for service.

What Is Not Covered

• Failure of the product caused by faulty installation,

improper usage or neglect of required maintenance.

• Service calls to educate the customer in the proper

use and care of the product.

• Failure of the product when used for commercial,

business, rental or any application other than for resi-

dential consumer use.

• Replacement of house fuses or fuse boxes or resetting

of circuit breakers.

• Damage to the product caused by accident, fire, flood

or other acts of God.

• Breakage, discoloration or damage to glass, metal

surfaces, plastic components, trim, paint or other cos-

metic finish, caused by improper usage or care, abuse

or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS

WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.

THEREFORE, NO OTHER EXPRESS WARRANTIES ARE

MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED

STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL

IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED

TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE

LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF

ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE

LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL

DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE

MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an

implied warranty lasts, or do not allow the exclusion or

limitation of inconsequential damages, so the above limi-

tations or exclusions may not apply to you. This warranty

gives you specific legal rights, and you may also have

other rights that vary from state to state.

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