Dacor DYF42SBIWS Use and Care Manual download pdf (Page 18)

TROUBLESHOOTING

Symptom Possible Cause(s) Solution

Weak water flow Water pressure too low Set water pressure from 20 – 120 psi

Ice maker buzzes Water supply to fridge disconnected Press-hold Cubed/Crushed Ice button for 3 sec's

Ice maker not

functioning

Ice maker is new 12-hr wait required for ice maker to begin functioning

Freezer temp set too low Reset freezer temp: -0.4°F (-18°C) or -4.0°F (-20°C) in warm ambient air

Control Lock or Child Lock mode enabled Disable Control Lock or Child Lock mode

Ice maker turned off Turn on ice maker

Ice not

dispensing

Ice maker unused for 3+ weeks, causing ice to jam

Clear jammed ice; if ice maker will not be used for 3+ weeks, empty bucket and turn

ice maker off

Ice bucket inserted improperly Properly insert ice bucket

Water line disconnected or valve closed Verify that supply line is connected and valve is open

Water not

dispensing

Water line disconnected or valve closed Verify that supply line is connected and valve is open

Control Lock or Child Lock mode enabled Disable Control Lock or Child Lock mode

3rd-party water filter installed Install/use only Dacor-provided/approved filter

Water-filter indicator comes on or blinks Replace filter (reset filter-indicator sensor)

Water/Ice (dispenser models)

Symptom Action

Dacor iQ Kitchen app not found on app market

The Dacor iQ Kitchen app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.

Dacor iQ Kitchen app not functioning

• Dacor iQ Kitchen app available only for certain models

• Obsolete version of app installed on phone

Installed Dacor iQ Kitchen app connected to

fridge

• Log in to your Samsung account to use app

• Verify that your router functions

• If Wi-Fi icon does not appear on fridge display, there is no network connection; use Dacor iQ Kitchen app to

connect and register your fridge to your home access point (AP)

Could not log in to Dacor iQ Kitchen app

tions to create one)

Error message appears while registering fridge You are too far from access point (AP), or there is ambient electrical interference; wait briefly and retry

Dacor iQ Kitchen app successfully connected

to fridge, but app does not function

• Exit/restart Dacor iQ Kitchen app, or disconnect/reconnect router

• Unplug fridge, then reconnect after 1 minute

Dacor iQ Kitchen

Symptom Action

What do I need to use

Energy Management

and Smart Grid

functions?

To use Smart Grid (Demand Response) and Energy Management on your fridge, you need the Dacor iQ Kitchen app and these

devices: 1) wireless router, 2) Dacor iQ Kitchen fridge, 3) smartphone (recommended: Galaxy S4, Galaxy Note3, or later models; and

Android OS Jelly Bean or later version)

You also need to:

• connect fridge and smartphone to same wi-fi network in your home

• install and run Dacor iQ Kitchen app on your smartphone

• set up Smart Grid service with your electric company, which must have an EMS (Energy Management System) that supports SEP

(Smart Energy profile)

Energy Management

not working

• Confirm home router/internet work properly; connect smartphone to router (Access Point), then confirm you can browse internet on

phone.

• Confirm fridge is connected to AP. (If icon appears on fridge control panel, fridge is connected.)

• Confirm fridge and smartphone are connected to same router.

Delay Defrost not

working

• Confirm home router and Internet work properly.

• Connect smartphone to router (AP, Access Point), then confirm you can browse internet on phone.

• Confirm home address is properly entered in Dacor iQ Kitchen App.

• Confirm Smart Grid functions properly. (On control-panel display, L3 and L4 should not appear.)

Smart Grid

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Dacor DYF42SBIWS Use and Care Manual Page 18

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