Dacor ER36D-C Troubleshooting Guide Page 1

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Page 7-1
SECTION 7 - TROUBLESHOOTING GUIDE
Section 7 - Troubleshooting Guide
Control Panel Error Codes
The error codes below apply to both models ER36D and ER48D.
General Error Codes
The following codes give a general indication of the location of problems detected by the control panel
controller board. They are usually followed by another, more specific error code (see below).
ERROR CODE GENERAL LOCATION
F1 INTERNAL
F2 COMMUNICATION BETWEEN CONTROL PANEL AND RELAY BOARD
F3 EXTERNAL
F9 DOOR LOCK
Specific Error Codes
ERROR CODE POSSIBLE CAUSES POSSIBLE SOLUTIONS
F10
Shorted element relay. Replace power board.
Intermittent temperature sensor or loose
sensor wiring.
Tighten sensor connections for
replace temperature sensor.
F11
Shorted key (button) on keypad membrane. Replace keypad membrane.
F13
Control panel failure. Replace power board.
F14
Defective power board. Replace power board.
F15
Defective power board. Replace power board.
F20
Data cable between relay board and control
panel loose or defective.
Tighten connections, replace if
necessary.
Defective control panel circuit board. Replace control panel circuit board.
F30
Shorted temperature sensor. Replace sensor.
Shorted temperature sensor wiring. Repair sensor wiring.
F31
Open temperature sensor. Replace sensor.
Open temperature sensor wiring. Replace sensor wiring.
F32
Data cable between relay board and control
panel loose or defective.
Tighten connections, replace if
necessary.
Defective membrane. Replace membrane.
F90
Cables to door latch loose or defective. Tighten connections or repair cable.
Defective door latch assembly. Replace door latch assembly.
F95
Defective power board.
Replace power board.
IMPORTANT
While this troubleshooting guide provides information to aid in troubleshooting problems with
the range, it does not contain information on every possible type of failure.
See Appendix A to determine when elements and convection fan should be on or off.
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Summary of Contents

Page 1 - IMPORTANT

Page 7-1 SECTION 7 - TROUBLESHOOTING GUIDE Section 7 - Troubleshooting GuideControl Panel Error CodesThe error codes below apply to both models ER36D

Page 2

Page 8-4DACOR RANGE SERVICE MANUALPull the island trim/backguard J up and off the range. Remove the stainless steel spill tray trim pieceL .••Remov

Page 3

Page 8-5 SECTION 8 - RANGE DISASSEMBLYRemove the end cap.•Removing the Side Panel(s)Loosen the end cap set screws B throughthe access holes C on th

Page 4

Page 8-6DACOR RANGE SERVICE MANUALRemove the grates, the burner caps, burner rings, and crown burner heads from the cooktop.Remove the screws above t

Page 5

Page 8-7 SECTION 8 - RANGE DISASSEMBLYHIRemoving the Spill TraysTurn off the gas supply at the supply valveand power to the range at the junction or

Page 6

Page 8-8DACOR RANGE SERVICE MANUALRemove the screws from the stack burner heads H (eight [8] screws total).•Remove each of the stack burner heads. W

Page 7

Page 9-1 SECTION 9 - COMPONENT REPAIR Section 9 - Component RepairDoor Gasket (seal)Remove the oven door. See the Door Removalsection on page 8-1.Lay

Page 8

Page 9-2DACOR RANGE SERVICE MANUALDoor Handle (ER36D)Remove the oven door. See the Door Removalsection on page 8-1.Lay the door on a flat, padded sur

Page 9

Page 9-3 SECTION9 - COMPONENTREPAIRFront Door Glass AssemblyFront Door Glass AssemblyRemove the oven door. See the Door Removalsection on page 8-1.La

Page 10 - DACOR RANGE SERVICE MANUAL

Page 9-4DACORRANGERRSERVICEMANUALWhen putting the front door glass assembly back in place, be careful not to knock loose the door spacers which aregl

Page 11 - SECTION 8 - RANGE DISASSEMBLY

Page 9-5 SECTION 9 - COMPONENT REPAIRDoor Hinges (continued)Grab the front door glass assembly with both hands and remove it.•Remove the two (2) hing

Page 12

Page 7-2DACOR RANGE SERVICE MANUALBasic Troubleshooting InstructionsIf the range does not function properly, check for obvious problems first, such a

Page 13

Page 9-6DACOR RANGE SERVICE MANUALDoor Component Repair (continued)Inner Window AssemblyRemove the oven door. See the Door Removalsection on page 8-1

Page 14

Page 9-7 SECTION 9 - COMPONENT REPAIRInner Window Assembly (continued)Remove the four (4) screws J that hold the outer heat shield K in place. Lift t

Page 15 - Section 9 - Component Repair

Page 9-8DACOR RANGE SERVICE MANUALIf the inner widow gasket P must be removed, make sure it is fit completely into the groove around the window open

Page 16

Page 9-9 SECTION 9 - COMPONENT REPAIRCooktop Component RepairGeneralTo make repairs to the cooktop gas supply lines (flex tubes), remove the spill tr

Page 17 - (continued)

Page 9-10DACOR RANGE SERVICE MANUALCEFFDCooktop Component Repair (continued)RegulatorTurn off the gas supply at the supply valveand power to the rang

Page 18

Page 9-11 SECTION 9 - COMPONENT REPAIRIgniters and Orifices (injectors)Replacement of the crown burner igniters or orifices require the removal of th

Page 19 - SECTION 9 - COMPONENT REPAIR

Page 9-12DACOR RANGE SERVICE MANUALStack burner orifice replacementUse a 7 mm hex driver or socket to removethe orifice from the burner base. The mai

Page 20

Page 9-13 SECTION 9 - COMPONENT REPAIRCrown burner orifice replacement(continued)The simmer orifice is attached to a fitting on the side of the crown

Page 21

Page 9-14DACOR RANGE SERVICE MANUALCooktop Component Repair (continued)Knob Lights (LED assembly)Turn off the gas supply and power to the range at th

Page 22

Page 9-15 SECTION 9 - COMPONENT REPAIRManifolds and ValvesTurn off the gas supply and power to the range at the junction or fuse box.Remove the spill

Page 23

Page 7-3 SECTION 7 - TROUBLESHOOTING GUIDETroubleshooting Chart - Oven (continued)PROBLEM POSSIBLE CAUSES WHAT TO CHECKTime on display not correct.Ti

Page 24

Page 9-16DACOR RANGE SERVICE MANUALMake sure the oven control panel I is in the lowered position. See page 5-2.Pull the bottom of the front panel

Page 25

Page 9-17 SECTION 9 - COMPONENT REPAIRManifolds and Valves (continued)To remove the valves P , remove the bolts Qfrom the bottom of the manifold R .A

Page 26

Page 9-18DACOR RANGE SERVICE MANUALOven Component Repair (continued)The oven chamber smoke eliminator D is located on the ceiling of the oven chambe

Page 27

Page 9-19 SECTION 9 - COMPONENT REPAIRConvection Element, Fan and Fan MotorTurn off the gas supply and power to the range at the junction or fuse box

Page 28

Page 9-20DACOR RANGE SERVICE MANUALConvection Fan and Fan Motor RemovalTo remove the convection fan U , hold it with one hand and turn the nut V c

Page 29

Page 9-21 SECTION 9 - COMPONENT REPAIRBroil ElementLeft oven on Model ER48D:Turn off the gas supply at the supply valveand power to the range at the

Page 30

Page 9-22DACOR RANGE SERVICE MANUALLabel the wires G that connect to the broil element terminal.Gently remove the broil element wires from the term

Page 31

Page 9-23 SECTION 9 - COMPONENT REPAIRBroil Element (continued)Place the broil element into the oven chamber with the glass facing down and the termi

Page 32

Page 9-24DACOR RANGE SERVICE MANUALOven Component Repair (continued)Broil element for right oven on Model ER48D and oven on Model ER36D:Turn off the

Page 33

Page 9-25 SECTION 9 - COMPONENT REPAIRTemperature Sensor and Rack SupportThe following applies to all ER36D and ER48D ovens, including the left oven

Page 34

Page 7-4DACOR RANGE SERVICE MANUALTroubleshooting Chart - Oven (continued)PROBLEM POSSIBLE CAUSES WHAT TO CHECKFoods over or under cook. Incorrect co

Page 35

Page 9-26DACOR RANGE SERVICE MANUALReinstalling the Rack Support:Insert one end of the rack support into the oven at a 20° angle to the sidewall.Rota

Page 36

Page 9-27 SECTION 9 - COMPONENT REPAIRLight Fixtures and Meat Probe (continued)Remove all the mounting screws from the intake grill K . The screws at

Page 37

Page 9-28DACOR RANGE SERVICE MANUALLight Fixture RemovalTrace the light fixture wire up into the space M above the oven chamber. Find the connector

Page 38

Page 9-29 SECTION 9 - COMPONENT REPAIRLight Fixtures and Meat Probe (continued)Reinstalling the Rack Support:Insert one end of the rack support into

Page 39

Page 9-30DACOR RANGE SERVICE MANUALOven Component Repair (continued)Cooling Fan Assembly RepairTurn off the gas supply at the supply valveand power t

Page 40

Page 9-31 SECTION 9 - COMPONENT REPAIRTurn off the gas supply at the supply valveand power to the range at the junction or fuse box.Remove the spill

Page 41

Page 9-32DACOR RANGE SERVICE MANUALControl Panel RepairFollow these instructions to access the controller board, keypad membrane and mounting hardwar

Page 42

Page 9-33 SECTION 9 - COMPONENT REPAIREFControl Panel Repair (continued)Remove the screws from the bottom of the cooktop front panel D .•Make sure t

Page 43

Page 9-34DACOR RANGE SERVICE MANUALTo remove the control panel assembly Hfor service, remove the nuts that hold the assembly to the sub panel I .Labe

Page 44

Page 7-5 SECTION 7 - TROUBLESHOOTING GUIDETroubleshooting Chart - CooktopPROBLEM POSSIBLE CAUSES WHAT TO CHECKIgniters do not spark.Control panel is

Page 45

Page 7-6DACOR RANGE SERVICE MANUALTroubleshooting Chart - CooktopPROBLEM POSSIBLE CAUSES WHAT TO CHECKIgniter continues to spark (click) after flame

Page 46

Page 8-1 SECTION 8 - RANGE DISASSEMBLY Section 8 - Range DisassemblyOpen the oven door completely.Pull the hinge locks forward on both hinges, until

Page 47

Page 8-2DACOR RANGE SERVICE MANUALGrasp the oven door on opposite sides and hold it at a 15° angle from the front of the oven. Slide the hinges A i

Page 48

Page 8-3 SECTION 8 - RANGE DISASSEMBLYRemoving the Back PanelTurn off the gas supply at the gas supply valve and power to the range at the junction o

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